Careers in Fuel Products

Castle Fuels is Growing – WORK WITH US!

Castle Fuels (2008) Inc. is a marketer for Suncor/Petro-Canada, providing fuel service, distribution and lubricant products throughout the Cariboo, Thompson-Okanagan and Kootenay regions of BC. The company was established in 2008 with the corporate office located in Kamloops. Castle Fuels (2008) Inc. has 14+ bulk plants and cardlocks and employs over 75 employees.

Job Opening # 1:

Administrative Sales & Marketing Coordinator – Remote Position

General Responsibility:

The Administrative Sales & Marketing Coordinator is responsible for working remotely from a home office providing full administrative support to the Manager of Sales which includes but is not limited to: customer service, client research and portfolio development, client and market report generation and analysis, website and social media management, ongoing communication with Castle Fuels locations, as well as administrative support for promotional events.

Responsibilities:

• Develop strong relationships with customers while providing timely and professional customer service support; answering queries, investigating and resolving issues, providing product knowledge, pricing and timelines
• Fully assist the Sales Manager with various sales and marketing related tasks including:
• Client portfolio research, report development, analysis and tracking
• Client database development and maintenance
• Booking and coordinating appointments, site visits and marketing events
• Preparing sales and marketing information booklets
  
• Update the back-end with customer pricing, price increases, product maintenance etc.
• Inventory management of all Castle Fuels rental tanks, including tracking, arranging mobilization/demobilization, and billing of monthly rental tanks
• Coordinating Castle Fuels donations, sponsorships and tradeshows
• Foster strong and effective relationships with product and equipment suppliers; research and purchase product and equipment in a timely manner to meet clients needs
• Update and maintain the Castle Fuels website as well as social media outlets including Facebook and Instagram
• Liaise with Castle Fuels staff regarding product pricing, lubricant technical support and cross-referencing
• Liaise with Castle Fuel locations to ensure customer orders are fulfilled and address issues
• Work with the credit department regarding credit issues and developing credit reports

Education, Skills and Abilities:

• Post-secondary education with a strong focus on administration
• Minimum 2 years’ experience as an office or sales administrator
• Sales experience or sales support experience preferred
• Strong working knowledge of Microsoft office products and must be able to learn alternate software platforms
• Customer service focused with a minimum of 2 years’ experience working directly with customers
• Superior communication skills both written and verbal
• Highly organized with a strong attention to detail
• Proven to be technically savvy (product learning and knowledge is quite technical)
• Self-motivated, able to work with minimal supervision and innately resourceful
• Disseminates considerable professional demeanor and decorum

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Sales administrator: 2 years (required)
• Customer service: 2 years (required)

Please send your resumes to recruiting@castlefuels.ca

Job Opening # 2:

Operations Supervisor – Petro-Pass Bulk Station Salmon Arm

Castle Fuels has an exciting and rewarding opportunity as a Full Time Operations Supervisor at our Salmon Arm Petro-Pass located at 4941 46 Ave SE.

Benefits Working with Castle Fuels

• To be a part of a culture where community, team, safety and mutual respect are at the heart of everything we do
• To be included in a fair and competitive compensation package
• To enjoy a comprehensive benefits plan inclusive of health, dental, vision, LTD, Life Ins., a matching RRSP and an employee & family assistance program
• Career growth plans for our team members
• Fuel discounts at all Castle Fuels locations
• Two additional paid holidays per year plus paid sick time

THE ROLE: (Please note that training for this role will take place in Kamloops and pay for kilometres & travel time will be provided)

Reporting to the Regional Operations Manager, this position manages the operations of the Petro-Pass Bulk Facility. Some Duties include:

• Provide training, leadership and guidance to cardlock, warehouse & delivery attendant, customer service administrators and fuel truck drivers.
• Manage the inspection processes: documenting regular daily, weekly and monthly inspections, regular worker observations including ride-alongs with drivers to ensure safe work practice and evaluations are complete.
• Recruitment, onboarding and training of new staff with the assistance and support of the Human Resources Team.
• Collaborate with Castle Fuels operational teams and dispatchers.
• Oversee operational, and administrative day to day functions, programs, projects, and/or services (dispatching & logistics, purchasing, customer service, handling, storing and shipping of hazardous waste).
• Work closely with Manager of Environmental Health and Safety to ensure that all reporting requirements are met. This includes but is not limited to implementing, documenting and overseeing health and safety programs, requirements, training and initiatives including creating working alone plans.
• Provide superior customer service to internal and external clients.
• Responsible for managing site operational expenses & inventory management.
• This position is responsible to be on call for any site/employee emergencies.

EDUCATION & EXPERIENCE

• Post-secondary certificate/ diploma in business/management, logistics, transportation considered an asset
• Minimum 3-years’ experience in an operations leadership role with four or more direct reports
• Minimum 5 years’ customer service experience
• BC Driver’s license Class 5 in good standing with ICBC
• Strong knowledge of MS Office: Word, Excel and Outlook
• Previous experience with budgeting processes
• Experience developing new processes, systems and procedures
• Familiar with environmental health and safety and DOT regulations

*an equivalent combination of education, skills and experience may be considered

SKILLS & ABILITIES:
• Operational leadership & self-awareness
• Innate team driven philosophy and a commitment to empower for success
• Excellent communication skills: verbal and written
• Ability to build relationships with peers, cross-functional counterparts and clients
• Strong problem solving & analytical skills to generate and understand reports
• Highly organized with a good attention to detail and ability to prioritize
• Strong sense of urgency and self-motivation; results-oriented
• Professional, decisive with a strong sense of integrity
• Strong adaptability skills & ability to organize and prioritize in a fast-paced

environment
• Ability to work efficiently, safely yet quickly while managing multiple projects

Please email your resume to recruiting@castlefuels.ca. We look forward to hearing from you!

Job Opening # 3:

Bulk Plant Attendant & Delivery Driver – Kamloops Bulk Plant

We have a full-time permanent role at our busy Fuel Bulk Plant for someone who loves to work both in and out-of-doors, is a self-starter and has excellent customer service skills. If this is you, we would love to hear from you!

The Bulk Plant Attendant & Delivery Driver will have the responsibility of maintaining and monitoring the bulk plant cardlock area, doing basic repairs and delivering lubricant products in and around the Kelowna area. They will also provide vacation relief to other cardlock locations in the Kelowna and Penticton area.

Work Schedule: Monday – Friday 8 am – 5 pm (one hour lunch)

Benefits Working with Castle Fuels
• Opportunity to grow and develop your career as Castle Fuels continues to grow
• Competitive wages
• Comprehensive benefits plan including MSP, Extended Health and Dental, RRSP matching
• Fuel discounts at all Castle Fuels locations
• 2 additional paid holidays per year

Some Job Duties Include
• Complete daily and weekly processes and inspections including: fuel dips, change out garbage’s and windshield buckets, cleaning cardlock, office floors, bathrooms.
• Complete minor repairs including replacing of damaged hoses and nozzles
• Receive and record customer lubricant orders
• Complete paperwork associated with day to day duties and safety requirements
• Occasionally transport customer lubricant deliveries in and around Kelowna, Vernon, Penticton and possibly Grand Forks
• Completes all required documentation, forms, checklists, and reporting within the timelines established as appropriate
• Greets, welcomes all walk-in customers and provides superior customer service.

Experience / Qualifications / Skills
• Great Driving Habits: BC Class 5 driver’s license in good standing – air brake endorsement is considered an asset, must provide a clean and current ICBC Drivers abstract
• Up to date forklift ticket an asset
• Basic knowledge and comfort level with computers
• Physically fit to be on your feet most of the day and to perform heavy lifting
• Ability to organize and prioritize your day
• Strong customer service skills & professional demeanor
• Commitment to quality of work and safety
• Self-Motivated – enjoys being outside and working independently

Job Types: Full-time, Permanent

Salary: From $24.00 per hour

Job Opening # 4:

Class 1 Drivers Needed!

Are you looking for an opportunity to drive a well maintained and safe truck every day?  Do you enjoy having dinner home every night and regular days off? Then this is the position for you! Castle Fuels has an immediate opening for experienced fuel truck drivers who are safety driven and care about the customers they serve. Reporting to the Dispatch and Operations Manager, the Fuel Truck Driver will work 5 days per week with a regular schedule.

Who We Are

Castle Fuels (2008) Inc. is a marketer for Suncor/Petro-Canada fuel and lubricant products. The company was established in 2008 with Kamloops being the headquarters for the company. Castle Fuels (2008) Inc. has bulk plants and cardlocks throughout the Cariboo, Thompson-Okanagan and Kootenay regions of BC and has over 80 employees including fuel truck drivers, card lock attendants, and dispatchers.

What We Do

We service diverse industries such as forestry, mining, railway and agriculture, as well as local businesses and communities. We are a well-respected member of each community we serve and are very proud that we have good working relationships within these communities.

Values: Communication, Accountability, Safety, Teamwork, Leadership, Excellence

We provide weekend and evening shift premiums.

Benefits Working with Castle Fuels

• Safe and respectful working environment
• Competitive wages & shift differential for weekend and afternoon shifts
• Safe driving bonus
• Home every night
• All year work (non seasonal)
• Company funded benefits program including RRSP matching program, extended health and dental, vision, orthodontics
• Fuel discounts at all Castle Fuels locations
• Two additional paid holidays per year

Some Job Duties Include:

• Loads, distributes and dispenses fuel and lubricants in the safest and most efficient way possible
• Provides superior customer service to our clients and other Castle Fuels locations
• Conducts pre- and post-trip inspections, completes inspection reports, identifies and reports any potential maintenance issues

 

Experience / Qualifications / Skills

• Must have a valid Class 1 drivers license in good standing with ICBC
• Minimum 3 years truck driving experience with Class 1
• Previous Fuel Truck Driving experience is a definite asset
• Tri-drive with Quad or B train and stick shift experience required
• Commitment to quality of work and safety
• Great customer service skills
• Must be physically fit to perform day to day duties
• Ability to work independently with good problem-solving abilities
• Mountain driving experience required

Please send your resume to recruiting@castlefuels.ca. We look forward to hearing from you!